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Membership Satisfaction Questionnaire

This survey is intended for use by the club. All club members should complete this questionnaire to help assess member satisfaction with club activities and projects. This completed form will be sent to the club secretary. Your response is confidential.

    Suggestion(s) for change:

    Do you feel welcome in our Rotary club? YesNo
    If no, why not? (Please mark all that apply)
    I feel demographically isolated (Please mark the appropriate response)
    Other members were
    olderyoungerdifferent genderdifferent ethnicity
    Other demographic reason:
    I have not made an effort to meet other members
    Other members have not made an effort to interact with me

    Do you feel comfortable sharing concerns with club leaders?YesNo

    If no, why not? (Please mark all that apply)

    Club leaders have so many responsibilities I do not want to burden them
    Club leaders have their own agenda and are not interested in other ideas
    I have not been a member long enough to feel comfortable approaching club leaders
    I do not want to be perceived as a complainer
    Other

    How do you feel about the level of our club's involvement in the following types of activities?

    (Mark appropriate response)

    ACTIVITY

    LEVEL OF CLUB INVOLVEMENT

    Membership Development

    ExcessiveAdequateInsufficientNot Aware

    Member Orientation and Education

    ExcessiveAdequateInsufficientNot Aware

    Local Service Projects

    ExcessiveAdequateInsufficientNot Aware

    International Service Projects

    ExcessiveAdequateInsufficientNot Aware

    Club Public Relations

    ExcessiveAdequateInsufficientNot Aware

    Fundraising

    ExcessiveAdequateInsufficientNot Aware

    The Rotary Foundation

    ExcessiveAdequateInsufficientNot Aware

    Fellowship

    ExcessiveAdequateInsufficientNot Aware

    Have you participated in club projects and activities? YesNo

    How did you become involved?I volunteeredI was asked

    Please indicate your involvement in the following types of activities:

    ACTIVITY

    LEVEL OF CLUB INVOLVEMENT

    Membership Development

    I am currently involvedI would like to be involved

    Member Orientation and Education

    I am currently involvedI would like to be involved

    Local Service Projects

    I am currently involvedI would like to be involved

    International Service Projects

    I am currently involvedI would like to be involved

    Club Public Relations

    I am currently involvedI would like to be involved

    Fundraising

    I am currently involvedI would like to be involved

    The Rotary Foundation

    I am currently involvedI would like to be involved

    Fellowship

    I am currently involvedI would like to be involved

    Other

    I am currently involvedI would like to be involved

    I am VERY SATISFIEDSATISFIEDDISSATISFIEDwith my participation in club activities and projects.
    If you are dissatisfied, why?     (Please mark all that apply)

    Insufficient knowledge

    Lack of resources

    Personality conflicts

    Lack of support from other members

    Cost

    Insufficient family involvement

    Personal time conflicts

    Other

    How do you feel about the following costs associated with membership in our club?

    TYPE OF COST

    PERCEPTION OF COST

    Club dues

    ExcessiveReasonableInadequate

    Cost of weekly meetings

    ExcessiveReasonableInadequate

    Amount of club fines/assessments

    ExcessiveReasonableInadequate

    Voluntary contributions to service projects

    ExcessiveReasonableInadequate

    Voluntary contributions to The Rotary Foundation

    ExcessiveReasonableInadequate

    Do you enjoy our weekly meetings? YesNo

    The amount of Rotary content in our meetings is:

    AdequateExcessiveInsufficient

    The length of our meetings is

    AdequateExcessiveInsufficient

    Regarding fellowship activities, our club should have

    MoreSame AmountFewer

    The amount of Rotary information contained in our club bulletin is

    SufficientExcessiveInsufficient

    Our club bulletin is (tick all that apply)

    InterestingUsefulInformativeBoringLimitedUninformative

    Our meetings are

    Well organizedPoorly organized

    Our meeting time is

    ConvenientInconvenient

    If inconvenient, suggestion for an alternate time:

    The location of our meeting is

    ConvenientInconvenient

    If inconvenient, suggestion for a different location

    Which of the following aspects of our meeting place do you find to be unsatisfactory? (Mark all that apply)

    		ServiceMeal qualityParking availabilityDecor/atmosphereMeal varietySafety of the area in which it is locatedOther

    The following changes would improve our club meetings:

    The following changes would improve our club meetings:

    Better speakersIncreased variety of program topicsMore involvement of familyMore service opportunitiesMore focus on fellowshipIncreased emphasis on vocational informationBetter time managementMore leadership opportunities

    Is there anything else you would like to see changed?

    How does your spouse/partner/family feel about your involvement in Rotary?

    Proud of my involvementWants to know more/be involvedSeeks interaction with other Rotary spouses/partners/familiesFeels it takes to much of my timeFeels it is to expensiveOther

    Thank you for taking the time to complete this questionnaire and for your commitment to improving our club.

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